Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Aug 2021 22:18:23 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Dear,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Below noted and shall do the needful.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Thanks and Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:17.0pt;font-family:"Brush Script MT";color:#295D9D'>Sana Ali</span></div>
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<div class="MsoNormal"><span style='font-family:"Calibri",sans-serif'>Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><img width="83" height="14" style="width:.8611in;height:.1458in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1MTY5MDU1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.V4qTbq9JAbm3zElAdX8Lge6JUV7rRvxhJUHwU4Y2Ozw" alt="A picture containing vector graphics

Description generated with very high confidence"></span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>+97146076303</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'><a href="http://www.aramex.com" rel="noreferrer"><span style="color:#0563C1">www.aramex.com</span></a></span></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Ahmad Alawneh
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<b>Sent:</b> Wednesday, August 25, 2021 3:44 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Youssef Amr &lt;[email-masked]&gt;; Sana Ali (AE) &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> RE: [#3001120] - Delivery</span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Adding
<a id="OWAAMA22B7A01B4C84701824371214F3F3046" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sana Ali (AE)</span></a></span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, August 25, 2021 11:44 AM<br>
<b>To:</b> Youssef Amr &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ahmad Alawneh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#3001120] - Delivery</span>
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<div class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style='font-size:10.0pt;font-family:"Calibri",sans-serif;color:black'>External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F3001120&amp;data=04%7C01%7Cahmadalaw%40aramex.com%7C0138397813c94bbcef6a08d9679c1893%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637654742398938977%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=G0RCOsSsZTOT0ZisdmU0RTay4bJSS8wwHKfpM92Ur3o%3D&amp;reserved=0" rel="noreferrer">
#3001120</a> raised by FATIMAH (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Order Date: Aug 10, 2021<br>
Order ID:  6338202731<br>
Tracking ID: 46931192265<br>
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Assistance Required: Need to update phone number<br>
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Issue Description: Customer share her alternate number. Please contact customer on #0561057599<br>
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Please deliver the order on priority.<br>
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Regards</span><span style="font-size:10.5pt"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Mon, 23 Aug at 8:52 AM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا فاطمة, </span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نحن نقدر صبرك.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك ،</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم</span><span dir="LTR" style="font-size:10.5pt"></span>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">3001120:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3001120