Subject: New Reply Received - RE: Sorry, we had to cancel part of your order.
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 25 Jul 2021 03:26:11 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  RE: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">Good morning home center</div>
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<div dir="auto">I have received my purchase</div>
<div dir="auto">But one door mat is torened</div>
<div dir="auto">Will send it with my driver</div>
<div dir="auto">To exchange it.</div>
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<div dir="auto">Thank you</div>
<div dir="auto">AlsheikhaDana Al sabah</div>
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<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Galaxy</div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Homecentre &lt;[email-masked]&gt; </div>
<div>Date: 23/07/2021  07:51  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#2893210] - RE: Sorry, we had to cancel part of your order. </div>
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<div dir="ltr">Hi Dana,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>With reference to order # 8280005422.<br><br>We would like to inform you that your order has now arrived at the store for collection, and is ready for pick-up.<br><br>We request you to visit the store and collect your order. You need to bring the following with you to collect your order:<br><br>1. Your confirmation email, the text message you receive<br>2. Identification. This should be either:<br>- Valid National ID <br>- Valid driver's license or passport featuring a current photograph<br><br>The order will wait there for 14 days from the time you received message from us informing you your order is ready for collection.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2893210