Subject: Refund approval for missing items //6320560237
From: Elharith Elsiddig <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Date: Sat, 17 Jul 2021 23:45:17 -0700 (MST)

Hi Team, 

Problem statement: Refund approval 

Child ticket - 2741195 
Case id - 2740617 
Order Number: 6320560237 
Order Created: Jun 19, 2021 
Tracking id - FP0619210003545 

163400328 - - Text Print Culottes with Elasticised Waist and Drawstring Closure 
163079225 - - Set of 2 - Printed Transparent Glasses with Gold Rim (quantity 3) 
163117980 - - All-Over Floral Print V-Neck Button Through Top with Knot Front 

Assistance Required: Kindly look into the issue and process the refund for this item. 

Issue description: The customer reported that she did not received the mentioned items on the order and the WH confirm that the items has been shipped 

Case history: The customer has reported this issue on 20/06/2021 and we have raised a child ticket to check it if the item has been shipped or not . 

Customer history: ​This is the first order for the customer 

Regards, 
Elharith