Subject: New Reply Received - Re: Your products are on the way
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 17 Jul 2021 18:39:19 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto"> My order 8279033299 <div dir="auto"><br></div>
<div dir="auto">Dear Sir,</div>
<div dir="auto"><br></div>
<div dir="auto">I have received a wrong item in the order delivered yesterday. Attached is the picture of the item present in the package. Please arrange to deliver the actual items  ordered and take back the wrong items delivered to me.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks and regards</div>
<div dir="auto">Rashmi Shiramagond </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: <strong class="gmail_sendername" dir="auto">RASHMI SHIRAMAGOND</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Sat, 17 Jul 2021, 9:28 pm<br>Subject: Re: [#2868956] - Re: Your products are on the way<br>To: Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
</div>
<div dir="auto">Good morning<div dir="auto">Thank you very much for immediate response </div>
<div dir="auto">Here I attached the wrong dispatched item pictures </div>
<div dir="auto">Please exchange as early as possible </div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Sat, 17 Jul 2021, 8:11 am Homecentre, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div>Hi Srushtims,</div>
<div dir="ltr">
<div><span rel="tempredactor" style="font-size:14px">​</span></div>
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<span rel="tempredactor" style="font-size:14px">Thank you for reaching out us.</span><br>
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<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span><br>
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<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We would also request you to provide us some snapshots of the wrong item you received.</span><br>
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<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We look forward to hearing from you.</span><br>
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<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Please note that this case will be automatically closed if we don't hear from you within 24 hours.</span><br>
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<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Your friends,</span><br>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr"> The Support Team</span></div>
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Attachments :
1. <a href='http://helpkw.homecentre.com/helpdesk/attachments/2043240026947'>20210717_091658.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2868956