Subject: New Reply Received - My Account
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 17 Jul 2021 04:09:20 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  My Account  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Thank you for the updated contact #. Customer will be contacted and rescheduled delivery accordingly.
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<b><span style='font-size:10.0pt;font-family:"Calibri",sans-serif;color:#2F5496'>Thanking you.</span></b><b><span style='font-size:10.0pt;font-family:"Calibri",sans-serif;color:#2F5496'></span></b>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Calibri",sans-serif;color:#2F5496'>Best regards,</span></b></div>
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<b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:gray'>_______________________________________</span></b><span style='font-family:"Calibri",sans-serif;color:gray'></span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><img width="152" height="89" style="width:1.5833in;height:.927in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzOTk2MjM0MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QVtEc0jWxct_0eDBmWa1sCElGbQnF9xnyw24WW9K1pM" alt="cid:[email-masked]"></span><span style='font-size:9.0pt;font-family:"Calibri",sans-serif;color:#595959'></span>
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<div class="MsoNormal"><b><u><span style="font-family:Algerian;color:#2F5496">Antony Markose</span></u></b></div>
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<b><i><u><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#2F5496'>Service Coordinator</span></u></i></b><b><i><u><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#2F5496'></span></u></i></b>
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<i><u><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#2F5496'>Dubai Delivery Center</span></u></i><span dir="RTL"></span><span dir="RTL"></span><i><u><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#2F5496'><span dir="RTL"></span><span dir="RTL"></span> </span></u></i><i><span style='font-size:11.0pt;font-family:"Trebuchet MS",sans-serif;color:#2F5496'></span></i>
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<i><u><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#2F5496'>PO Box 99999, Dubai, United Arab Emirates</span></u></i><b><i><u><span style='font-size:11.0pt;font-family:"Trebuchet MS",sans-serif;color:#2F5496'></span></u></i></b>
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<div class="MsoNormal"><i><u><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#2F5496'>T +971-42303244</span></u></i></div>
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<u><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:blue'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></u><u><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue'></span></u>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Mehaboob Abdul Salam
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<b>Sent:</b> Friday, July 16, 2021 11:16 AM<br>
<b>To:</b> Max &lt;[email-masked]&gt;; Rajesh Pattabhi &lt;[email-masked]&gt;; Epg Lmg1 &lt;[email-masked]&gt;; Antony Markose &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Re: [#2859870] - My Account</span>
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<div class="MsoNormal"><span style='font-family:"Segoe UI",sans-serif;color:black'>Adding EPG team . </span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Friday, July 16, 2021 12:41 PM<br>
<b>To:</b> Mehaboob Abdul Salam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rajesh Pattabhi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#2859870] - My Account</span> </div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Please take a look at ticket <a href="https://are01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2859870&amp;data=04%7C01%7Cantony.markose%40emiratespost.ae%7C79696afdcf704ba9c1b608d948299d2c%7Cc83314fa75af423682428305919cb91f%7C0%7C0%7C637620165822657195%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=p9GcIHf%2BiV2iz1SKVKPBUmNF6ZRl%2BD5%2BbVTtAOHK%2B3E%3D&amp;reserved=0" rel="noreferrer">
#2859870</a> raised by sara (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Hi Team,<br>
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Order Date: Jul 14, 2021<br>
Order ID: 9678701522<br>
Tracking ID: 1000012049242<br>
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Assistance Required: Need to update phone number<br>
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Issue Description: Customer share her alternate number. Please contact customer on #0522675526<br>
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Please deliver the order on priority.<br>
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Regards,</span></div>
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<span style="font-size:10.5pt">On Wed, 14 Jul at 7:41 PM <span class="xseparator">
, sara &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">اريد تغيير رقم الهاتف المسجل في طلبيه وتسجيل الرقم 0522675526</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2859870:1125156</span><span style="font-size:10.5pt">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2859870