Subject: New Reply Received - Returns
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sun, 11 Jul 2021 16:30:13 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Thank you for your quick reply.</div>
<div dir="ltr">The damaged item has been picked up yesterday.</div>
<div dir="ltr">Just waiting for the refund to be issued back to my card.</div>
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<div dir="ltr">Thank you</div>
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<div>On Jul 10, 2021, at 12:28 PM, Home Centre UAE &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Laltherban,</div>
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<div dir="ltr">Thank you for getting in touch with us.</div>
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<div dir="ltr">We understand you were expecting the item to arrive to you in perfect condition, and we feel very sorry that on this instance we could not meet your expectations. We will accept a return of your item</div>
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<div dir="ltr">please note the courier partner may take up to 3 - 5business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+96599499994). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2832403