Subject: New Reply Received - Delivery
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sat, 10 Jul 2021 10:48:12 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Delivery  Ticket comment <div>
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Why can’t i pay using cash on delivery. Whenever I try to choose cash on delivery method of payment the button is not clickable.<br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 10 Jul 2021, at 11:19 AM, Landmark Group &lt;[email-masked]&gt; wrote:<br>
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<div>Hi Shams,</div>
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Thank you for shopping with us.<br style="font-weight: inherit; box-sizing: inherit">
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We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.<br style="font-weight: inherit; box-sizing: inherit">
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Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.<br style="font-weight: inherit; box-sizing: inherit">
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If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.<br style="font-weight: inherit; box-sizing: inherit">
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Do place a new order again with us so we will be able to confirm &amp; deliver it you.<br style="font-weight: inherit; box-sizing: inherit">
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Feel free to get in touch with us for further assistance.<br style="font-weight: inherit; box-sizing: inherit">
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<div><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Your
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<span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>The</span><span> </span><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>S</span><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="ltr">upport
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2833790