Subject: New Reply Received - Returns
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Thu, 08 Jul 2021 10:11:01 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Returns  Ticket comment <div style="direction: ltr">Ok </div>
<div style="direction: ltr">Thank you </div>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 8 Jul 2021, at 8:23 AM, Landmark Group &lt;[email-masked]&gt; wrote:<br>
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<div>Hi Shaima,</div>
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<div dir="ltr">Thank you for shopping with us.</div>
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<div dir="ltr">We apologize for the inconvenience caused to you and for the late response.<br>
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<div dir="ltr">We are truly sorry to hear that you wish to exchange the items however, we do not have an exchange option available online at this time. Also we can see that your order 8269405836 has been delivered on 14/06/2021 and we can not accept the return
 of the item after 14 days from delivery date according to our return policy.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2824064