Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Jul 2021 08:02:33 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">As I regret to inform you that I wasn't able to provide the requested bank statement, <div>as I frequently communicated with STC Pay officials via mail and customer service, from the mobile app only we will get the transaction history and we can only take the photo of the same, no statement. that one was already provided earlier. </div>
<div>See the same details below. Hence you cannot even trust my concerns, I don't have further details.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzNTExMDk2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CjtnQpUBSOJX-8xVaNwwpiBefXbmNo73-HvQoTKrLv8" alt="20210626_114006.jpg" width="260" height="473"><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Jul 1, 2021, 10:47 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Resmil,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>
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<div dir="ltr">We apologize for the inconvenience you have faced.<br><br>Once you will provide us with the bank statement we can start the investigation.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2706094