Subject: New Reply Received - Returns
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 29 Jun 2021 18:41:10 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
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<div>From: N 98 &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Tuesday, June 29, 2021, 3:05 PM<br>
<strong>To:</strong> Landmark Group<br>
<strong>Subject:</strong> Fwd: [#2769407] - Returns<br>

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<strong>From:</strong> N 98 &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Tuesday, June 29, 2021, 2:40 PM<br>
<strong>To:</strong> N 98<br>
<strong>Subject:</strong> Re: [#2769407] - Returns<br>
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<img id="d3f9d1ae-ccc7-49c4-ab80-9b4da5ce1ee2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzNDUzNjkzOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.aKM6LYnbKYlvbPlzWosPcMbLSuH6bcB29ULQHG7Pr4g" alt="Image" style="max-width:100%">abigail unicorn tumbler was not in the delivered package 
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<div dir="auto">&#128070;☝</div>
order number &#128070;☝</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> N 98 &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, June 28, 2021 9:49:33 PM<br>
<b>To:</b> Landmark Group &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2769407] - Returns</font>
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Hi,<br>
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Still I did not get your reply regarding the missing items in the delivered packages:<br>
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1. Abigail unicorn tumbler from home center <br>
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&amp;<br>
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2. Solid vest scoope neck black color from Max<br>
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!!!!!!!!<span id="x_ms-outlook-android-cursor"></span><br>
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<font color="#000000" style="font-size:11pt"><b>From:</b> N 98 &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, June 28, 2021 4:37:11 PM<br>
<b>To:</b> Landmark Group &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2769407] - Returns</font>
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Hi,<br>
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Yes I did not get Abigail unicorn tumbler from home center <br>
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&amp;<br>
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Solid black vest from Max<br>
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There were not in the delivered packages<span id="x_x_ms-outlook-android-cursor"></span><br>
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<font color="#000000" style="font-size:11pt"><b>From:</b> N 98 &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, June 27, 2021 10:28:41 AM<br>
<b>To:</b> Landmark Group &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2769407] - Returns</font>
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<div dir="auto" style="direction:ltr; margin:0; padding:0; font-family:sans-serif; font-size:11pt; color:black">
Apaigail unicorn tumbler <br>
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And<br>
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Solid vest-black<span id="x_x_x_ms-outlook-android-cursor"></span><br>
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Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
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<font color="#000000" style="font-size:11pt"><b>From:</b> N 98 &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, June 27, 2021 10:28:09 AM<br>
<b>To:</b> Landmark Group &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2769407] - Returns</font>
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Yes I did not get that items from homecenter and from max as well <br>
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They are missing and I did pay for it<br>
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That's not acceptable at all.<span id="x_x_x_x_ms-outlook-android-cursor"></span><br>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Landmark Group &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, June 27, 2021 7:30:41 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2769407] - Returns</font>
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<div dir="ltr">Hi Nouf,</div>
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<div dir="ltr">We apologize for the inconvenience caused and for the late response,</div>
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<div dir="ltr">After checking your order, we found out that your order has been delivered completely, </div>
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<div dir="ltr">If you still believe that the item is missing please contact us again and provide us with the full name of the item</div>
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<div>Please feel free to contact us if you have any further questions.</div>
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<div>Your friends</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2769407