Subject: New Reply Received - Requested Return ITems
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Jun 2021 17:52:25 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Requested Return ITems  Ticket comment <div><br></div>
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<div dir="auto">Still money not credited to my account </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 28 Jun 2021 at 12:21 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2426678</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2426678<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Elharith elsiddig : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Muhammad,</div>
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<div dir="ltr">Thank you for getting in touch with us.</div>
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<div dir="ltr">We would like to inform you that the refund is done from our side on 31/05/2021 please check with your bank to ensure the refund and if the amount is not reflected kindly provide us an official bank statement so we can do investigation with the concern team.<br>
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<br>Looking forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">Best Regards,<br><br>Kodavandy Muhammad Sabeer<br><br>Mob: 00966540364454<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2426678