Subject: New Reply Received - 8251629169 - complaint
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 28 Jun 2021 09:32:39 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  8251629169 - complaint  Ticket comment <div dir="auto">Dear Homecentre<div dir="auto"><br></div>
<div dir="auto">Please see attached picture of broken side arm. Please replace the sofa or refund my money.</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you</div>
<div dir="auto">Faisal Munde</div>
<div dir="auto">66387932 </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Jun 27, 2021, 12:41 PM Faisal Munde &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">I have already sent it. </div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Sun, Jun 27, 2021, 12:40 PM Homecentre &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Mohammed,</div>
<div dir="ltr">​</div>
<div dir="ltr">
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.<br><br>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
<div><br></div>
<div>Your Friends,</div>
<div><span dir="ltr">The Support Team</span></div>
</div>
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Attachments :
1. <a href='http://helpkw.homecentre.com/helpdesk/attachments/2043233889655'>IMG-20210628-WA0003.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2497167