Subject: New Reply Received - refund not complete!
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 27 Jun 2021 07:20:01 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  refund not complete!  Ticket comment <div dir="ltr">i have sent the images thru the chat in the home center app! kindly check with the person who was in charge of sending me the refund msg!! and also the man who collected the 2 lamps from me. There should be a record of all chats via app! its not acceptable that i get a refund of only one item while both were damaged and i send the images of the damaged lamp thru the help chat with ur staff! <br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 27 Jun 2021, at 8:11 AM, Homecentre &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Maha,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.<br><br>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
<div><span dir="ltr">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2765141