Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Jun 2021 08:51:05 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Returns  Ticket comment <div class="ydpc24ecf8dyahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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<span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">The Support Team</span></span><br>
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<div dir="ltr"><span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">Kindly be informed that <span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">that still the refund has not been credited as mentioned in your above mentioned email</span></span></span></span></div>
<div dir="ltr"><span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px"><span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px"><br></span></span></span></span></div>
<div dir="ltr"><span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px"><span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">For your kind action to refund the amount at earliest.</span></span></span></span></div>
<div dir="ltr"><span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px"><span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px"><br></span></span></span></span></div>
<div dir="ltr"><span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px"><span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">Best Regards,</span></span></span></span></div>
<div dir="ltr"><span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px"><span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">Shah Mohammed Quadri</span></span></span></span></div>
<div dir="ltr"><span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px"><span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">Mobile # +966 596735918</span></span></span></span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, 27 May, 2021, 09:36:12 am GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Sohel,</div>
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<div dir="ltr">Thank you for reaching out to us.</div>
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<div dir="ltr">We apologize for the inconvenience that has happened.</div>
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<div dir="ltr">Regarding the order: 6301164691 Please note that the refund has been processed successfully from our side for the amount (SAR35.35), however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<div dir="ltr">Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.</div>
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<br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.</div>
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<br>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div dir="ltr">The Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2515042