Subject: New Reply Received - Account problem
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 21 Jun 2021 11:42:49 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Account problem  Ticket comment <div dir="auto">Dears,<div dir="auto"><br></div>
<div dir="auto">Thanks alot for your help. Sorry for mistaken the email addresses.</div>
<div dir="auto"><br></div>
<div dir="auto">I joined now the account,  but i see no info about previous retured order and no amounts at credit section. There should be 720 EGP there for use and it was there before forget the email / password </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Jun 21, 2021, 8:16 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Fatma,</div>
<div><br></div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>
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<div dir="ltr">We would like to inform you the order 2001960901 which is placed on May 8, 2021 from the account which is related to the email (<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>). Please try to login with the mentioned email.</div>
<div dir="ltr">​<br>
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<div dir="ltr">Feel free to reach out to us for any further assistance.<br><br>We hope this helps and have a great day! Stay Safe!<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2711343