Subject: New Reply Received - Account problem
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 20 Jun 2021 18:25:01 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Account problem  Ticket comment <div dir="auto">Dears,<div dir="auto"><br></div>
<div dir="auto">Check attached image, i had an order with number 2001960901 and the returned it and refund amounts where added to my account. Can you check which account attached to this order ? </div>
<div dir="auto">Mobile number should be 01011155357</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Jun 19, 2021, 12:04 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Fatma,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">After checking our database we can not find any account which is related to the email <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a> please try login with predigested one or provide us with an order number which you have been placed with this account.<br>
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<div dir="ltr">Feel free to reach out to us for any further assistance.<br><br>We hope this helps and have a great day! Stay Safe!<br><br>Your Friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043231581296'>Screenshot_20210620-202219_Messages.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2711343