Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 20 Jun 2021 13:50:23 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMTU2NDExNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0vB98TXzsb8xcToETPhzjTu1wvgsxQ-msSPOeyDGTQA" style="max-width: 100%"></div>
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<div>On Sun, 20 Jun 2021 at 4:49 PM AMAL AL-Saffar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Good afternoon </div>
<div dir="auto">My complain is the floor lamp is not working. One of the parts is loose because the screw is smaller than the golden tube and it is moving.</div>
<div dir="auto">How I can exchange it?</div>
<div dir="auto">Regards </div>
<div dir="auto">Amal Alsaffar </div>
<div dir="auto">Mobile 99821471</div>
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<div dir="ltr" class="gmail_attr">On Fri, 18 Jun 2021 at 8:15 AM Homecentre &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div>Hi Amal,</div>
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<div>Thank you for getting in touch with us.</div>
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<div dir="ltr">We apologize for the inconvenience caused to you.<br> <br>Please note that we are not offering assembly service for this item.</div>
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<br>We look forward to hearing from you.<br> <br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2648714