Subject: New Reply Received - Account problem
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 18 Jun 2021 21:44:46 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Account problem  Ticket comment <div dir="auto">That is the problem that i reported about. I never get the reset link on mail.<div dir="auto"><br></div>
<div dir="auto">Can you please check the email in your database ? Does it exist ? Or search for account with this mobile number 01011155357 it should have be added to the account and tell me what email associwith it.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Jun 18, 2021, 9:36 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Fatma,</div>
<div><br></div>
<div dir="ltr">hank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:</div>
<div dir="ltr"><br></div>
<div dir="ltr">Please enter your registered email address (in small letters) and Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Feel free to reach out to us for any further assistance.<br><br>We hope this helps and have a great day! Stay Safe!<br><br>Your Friends,</div>
<div dir="ltr">The Support Team<br>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2711343