Subject: Refund approval // 6309266422
From: Elharith Elsiddig <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 17 Jun 2021 21:51:15 -0700 (MST)

Hi Team, 

Problem statement: Refund approval 

Case id - 2614697 
Order Number: 6309266422 
Order Created: May 18, 2021 
Tracking id - FP0519211000607 
Order cost: AED 509.00 

Assistance Required: Kindly look into the issue and process the refund for the order . 

Issue description: The customer has reported that she did not recieved the order and already checked with her family and neighbors now she is asking for the refund . 

Case history: The customer has reported this issue on 23/05/2021 . 

Customer history: The customer has been shopping with us since 7/20/2020 and has completed total 13 orders till now. 

Regards, 
Elhairth