Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Jun 2021 15:27:02 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Hi Mohamed</div>
<div dir="auto">The concerned team has been informed </div>
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<div>On Tue, 15 Jun 2021 at 7:46 PM Mohamed Nagy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div class="MsoNormal">Dear <a id="m_-7532644400963042200OWAAM5D936B89BB6F4551BE4DD1D3248F8DDF" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@[email-masked]</span></a>,
<a id="m_-7532644400963042200OWAAM1DFAFCCEE457438DA2FC48A1AC3BA82C" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@[email-masked]</span></a>,<u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Kindly advise the current state of this shipment, case is MOC now and we need your prompt action to deliver it ASAP,<u></u><u></u>
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<u></u> <u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Regards,<u></u><u></u>
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<div class="MsoNormal">Mohamed Nagy<u></u><u></u>
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<u></u> <u></u>
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<b>From:</b> Shipa Delivery Support (<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>) &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, June 15, 2021 10:04 AM<br>
<b>To:</b> <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2706571] - Delivery<u></u><u></u>
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<u></u> <u></u>
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<b><i><span style='font-size:13.5pt;font-family:"Verdana",sans-serif;color:indianred'>External email sender, please take precaution.</span></i></b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:indianred'><u></u><u></u></span>
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<span style='font-size:1.0pt;font-family:"Verdana",sans-serif'><img width="1" height="1" style="width:.0083in;height:.0083in" id="m_-7532644400963042200_x0000_i1030" src="http://click.netsuite.com/q/vioyL7-_roUp1S7YG81lZA~~/AALN9wA~/RgRiqXY_PVcDc3BjQgpgwr9CyGA_SYf9UiVlc2NhbGF0aW9ucy5keGJ0ZWFtQGxhbmRtYXJrZ3JvdXAuY29tWAQAAAAB"></span><span style='font-size:1.0pt;font-family:"Verdana",sans-serif'><u></u><u></u></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Dear Ahmed, <br>
  <u></u><u></u></span></div>
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<span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>We will do our best to arrange the delivery at the earliest convenience.<br>
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Best Regards, <br>
<br>
<span class="m_-7532644400963042200labelnamesf">Sajeda Alghneimin </span><br>
<span class="m_-7532644400963042200labeltitlesf">Customer Care</span><br>
</span><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CMohamed.Nagy%40landmarkgroup.com%7C8b2666ad1b8c4488e7d108d92fc35607%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637593338268417521%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=oexczeGmfzCIwdEStEgqT9IIO4%2BI89vLoc5qkVAoeNE%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;text-decoration:none'><img width="160" style="width:1.6666in" id="m_-7532644400963042200_x0000_i1029" src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png"></span></a><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'><br>
<strong><span style='font-family:"Verdana",sans-serif'>M:</span></strong><span class="m_-7532644400963042200labelnormal"> 800 SHIPA</span><br>
<span class="m_-7532644400963042200labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CMohamed.Nagy%40landmarkgroup.com%7C8b2666ad1b8c4488e7d108d92fc35607%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637593338268417521%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=oexczeGmfzCIwdEStEgqT9IIO4%2BI89vLoc5qkVAoeNE%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="color:#f26641;text-decoration:none">www.shipa.com</span></a>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'> 
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<strong><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>From:
</span></strong><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>CST000000006 Shipa Customer &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style='font-family:"Verdana",sans-serif'>Sent: </span></strong>14/6/2021 10:59 PM GMT+04:00<br>
<strong><span style='font-family:"Verdana",sans-serif'>To: </span></strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">
[email-masked]</a><br>
<strong><span style='font-family:"Verdana",sans-serif'>Cc: </span></strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong><span style='font-family:"Verdana",sans-serif'>Subject: </span></strong>Fwd: [#2706571] - Delivery<br>
  <u></u><u></u></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> <u></u><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late Delivery / any update<br>
Order Date : Jun 3, 2021<br>
Order ID: 6314628282<br>
Tracking ID: SD002187636<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 6/3/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.<br>
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Regards,<br>
ahmed<u></u><u></u></span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">2706571:1125156</span><span style="font-size:10.5pt;font-family:-apple-system"><u></u><u></u></span>
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<span style='font-size:10.0pt;font-family:"Verdana",sans-serif'><img width="1" height="1" style="width:.0083in;height:.0083in" id="m_-7532644400963042200_x0000_i1028" src="http://click.netsuite.com/q/2-0qk2izgionIcCAuSKjQQ~~/AALN9wA~/RgRiqXY_PlcDc3BjQgpgwr9CyGA_SYf9UiVlc2NhbGF0aW9ucy5keGJ0ZWFtQGxhbmRtYXJrZ3JvdXAuY29tWAQAAAAB"></span><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'><u></u><u></u></span>
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<span style="font-family:Arial;font-size:medium;color:rgb(6,31,221);width:290px;vertical-align:top;font-weight:bold">Numan Ali</span><br style="color:rgb(0,0,0);font-family:Times;font-size:medium"><span style="font-family:Arial;font-size:10pt;color:rgb(6,31,221);width:290px;vertical-align:top">Operations</span><br style="color:rgb(0,0,0);font-family:Times;font-size:medium"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="font-family:Times;font-size:medium" target="_blank" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><span style="color:rgb(0,0,0);font-family:Times;font-size:medium"></span><br style="color:rgb(0,0,0);font-family:Times;font-size:medium"><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><strong>M:</strong> +966594621571</span><br style="color:rgb(0,0,0);font-family:Times;font-size:medium"><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="mailto:[email-masked]" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">[email-masked]</a></span><br style="color:rgb(0,0,0);font-family:Times;font-size:medium"><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">shipa.com/delivery</a></span><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2706571