Subject: damaged item // 8264412105 Homecentre KU
From: Elharith Elsiddig <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Sun, 13 Jun 2021 03:58:43 -0700 (MST)

Hi Team, 

Problem Statement: Incomplete WWD item issue (Home centre KW) 
Order Date : May 26, 2021 
Delivery Date: June 1, 2021 
Order ID: 8264412105 
Tracking ID: 16658238264412105 

Issue Description: Customer reported that she received a damaged sofa and its not working as bed which is supposed to be as per the attached video 

The Damaged item is: 161937180 - - Linda 3-Seater Fabric Sofa Bed 

Kindly check and advise what can we do in this case. 

Thank you for your help! 

Regards, 
Elharith