Subject: Ticket Assigned - Re: still my returns are not collected
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 15 May 2021 08:35:35 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: still my returns are not collected  Dear Team,

Good day to you,

This is for your information, 

with reference to the below trailing mail, I have made a request for return of some outfits which doesn’t suit my size they are over sized, it’s already been 5 days still my return is not collected.

Your immediate action is highly appreciated.

Thanking you 
Asfarakther J
055 613 8183

> On 26 Apr 2021, at 4:11 AM, Splash Fashions <[email-masked]> wrote:
> 
> Here’s what you need to do next.
> 
> 
> Download our apps now
>  	 
> iPhone	Android
> 
> Women Men Offers Clearance
> We’ve received your return request.
> Hi Asfarakther J, thank you for getting in touch with us. Here’s how your return 1000833693 for order 9654117972 will work.
> Our delivery partner will pick up your return in around 2-5 business days.
> Order Details
> Item
> Description
> Total Price
> 
> SPLASH
> Typographic Print T-shirt with Short Sleeves and Hood
> Color: Blue
> Size: L
> Quantity: 1
> AED 20.55
> 
> SPLASH
> Textured T-shirt with Henley Neck and Raglan Sleeves
> Color: White
> Size: M
> Quantity: 2
> AED 41.11
> 
> SPLASH
> Sustainable Slim Fit Solid Mid-Rise Chinos with Pocket Detail
> Color: Red
> Size: 31
> Quantity: 1
> AED 20.55
>  	
> Total	AED 82.21
> 	
> 1. Box up your return
> Please include the invoice, price tags and any warranty information.
> 	
> 2. Hand over your return
> Our delivery partner will pick it up from your doorstep.
> 	
> 3. Receive your refund
> This will be issued after we receive your products in our warehouse and conduct a quality check.
> Here's how your refund works:
> If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
> Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
> Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
> 
> Need help? Get in touch
>  	
> Write us an email now, we'll get back to you as fast as we can.
>  	
> Connect with us on your favourite social network.
>  	
> Reach out in 140 characters! We are @SplashFashions.
>  	
> Call us on 800-SPLASH (800-775274). 
> 7 days a week, 24 hours a day
> 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2480638