Subject: New Reply Received - Delay in delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 14 May 2021 12:30:39 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Delay in delivery   Ticket comment <div>Hi </div>
<div>Hope you all are doing good </div>
<div>If I don’t want to refund , how much approx time it will take to send it to my provided address ? </div>
<div>Please guide. </div>
<div>Thanks </div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 14 May 2021, at 09:36, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Yousaf,</div>
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<div dir="ltr"> Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We apologize for the inconvenience caused to you.<div></div>
<br><div>We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.</div>
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<div>Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2538933