Subject: Ticket Assigned - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 14 May 2021 09:37:00 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Driver called me at 10:30am said he is coming , i waited till 12pm he did not come i called him he said no ill come at 2 pm 
I waited and called him 2:17 he said he is on the way and he will need 30 min 
Ive been waiting and calling him he is not answering he is hanging up on me i called 17 times and he is hanging up which is rude ! https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2573983