Subject: New Reply Received - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 11 May 2021 13:14:48 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="ltr">
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<div>I really don’t understand if this is what you do usually to your customers so that they forget about the problem and don’t deal with it. My case is simple, the button broke from the first wear. You have been telling me to wait for around a month now, this
 is not the correct way of candling the situation. Please have a manager contact me as soon as possible on 0501652163. </div>
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<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, May 11, 2021 1:42:14 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2405072] - Product information
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<div dir="ltr">Hi Hanadi,<br>
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Thank you for your patience.<br>
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We apologize for the inconvenience caused to you and for the late response.<br>
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We’re on it - and we’ll do our best to sort this out quickly. Please allow us some more time to work on this so we can assist you with this accordingly.<br>
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Feel free to get in touch if you need further assistance.<br>
<br>
Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2405072