Subject: Ticket Assigned - Re: We’ve received your return request.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 10 May 2021 13:42:05 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hello
Its been over 5 days since we raised the return request. However there has been no initiative whatsoever from Babyshop to pickup the item. We even called up Babyshop customer care and reported the same.
Kindly do the needful.
Regards
Minny Joy050 2878768

Sent from Yahoo Mail on Android 
 
   ----- Forwarded message ----- From: "Babyshop" <[email-masked]> To: "MINNY JOY" <[email-masked]> Cc:  Sent: Fri, 23 Apr 2021 at 11:14 Subject: We’ve received your return request.   

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We’ve received your return request.

Hi MINNY JOY, thank you for getting in touch with us. Here’s how your return 1000820876 for order 9650475745 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  BABYSHOP  |
|  Juniors Gloster Activity Center  |
| Color: Multicolour |
| Quantity: 1 |

  |  AED 167  |

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|  Total | AED 167  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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Reach out in 140 characters! We are @babyshoparabia.
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Call us on 800-BABYSHOP (800-22297467). 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2463040