Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 11 Jun 2021 07:45:45 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/lsXobmfalr9bK1H96t3HTg~~/AALN9wA~/RgRipEgkPVcDc3BjQgpgwqQUw2A_SflXUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All,<br>
 <br>
Unfortunately, we cannot proceed with the delivery because the order has been set to be returned to your warehouse. <br>
<br>
Best regards, <br>
 
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<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>11/6/2021 10:28 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2691861] - Delivery<br>
 
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<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2691861" rel="noreferrer">#2691861</a> raised by سلطان العنزي ([email-masked]).</div>
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<div dir="ltr">Hi Team,<br>
<br>
Order Date:  Jun 3, 2021<br>
Order ID: 6314602004<br>
Tracking ID: SD002185075<br>
<br>
Assistance Required: Need to update phone number<br>
<br>
Issue Description: Customer share her alternate number. Please contact customer on #0506000164 <br>
<br>
Please deliver the order on priority.<br>
<br>
Regards,</div>

<div dir="ltr">Elharith</div>

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<blockquote class="freshdesk_quote">On Fri, 11 Jun at 8:32 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="rtl"><span class="separator">مرحبا سلطان,</span></div>

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<div dir="rtl"><span class="separator">أشكركم على الاتصال بنا.</span></div>

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<div dir="rtl"><span class="separator">نود أن نعلمك أنه نظرًا لأسباب أمنية ، لا يحق لنا إجراء أي تغييرات على حساب عملائنا إذا كنت ترغب في تغيير رقم الهاتف ، يمكنك تسجيل الدخول إلى حسابك ومن خيار الإعداد ، يمكنك تحديث رقم هاتفك الصحيح.</span></div>

<div><span class="separator"> </span></div>

<div dir="rtl"><span class="separator">نود أن نعلم أننا سنقوم بتحديث رقم هاتفك المقدم إلى فريق البريد السريع لأن طلبك قد تم شحنه بالفعل من المستودع وهو قيد النقل.</span></div>

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<div dir="rtl"><span class="separator">نشكرك على تفهمك وتعاونك.</span></div>

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<div dir="rtl"><span class="separator">أصدقاؤك ،</span></div>

<div dir="rtl"><span class="separator">فريق الدعم.</span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/JG-KaGEItFQjer40DYD1aQ~~/AALN9wA~/RgRipEgkPlcDc3BjQgpgwqQUw2A_SflXUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2691861