Subject: New Reply Received -
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 09 Jun 2021 12:21:16 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.    Ticket comment <div dir="auto">I simply need someone to contact me by phone... is it that difficult.. it took you a week to do so ?</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 4 Jun 2021 6:25 am, Homecentre &lt;[email-masked]&gt; wrote:<br>
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	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Tanya,</div>
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<span style="font-size:14px" dir="ltr">​</span><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px" dir="ltr">Thank you for getting in touch with us. </span>
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<span dir="ltr" style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">​</span><br>
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<div><span dir="ltr" style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">We truly apologize for the inconvenience .</span></div>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">We would be happy to help you. However for us to check and investigate, we would need some more information. </span></div>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px" dir="ltr">Please provide us with more details about your query to further assist you.</span></div>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">Looking forward to hearing from you.</span></div>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">Your friends,</span></div>
<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px" dir="ltr">The Support Team</span></div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">2663532:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2663532