Subject: New Reply Received - Poor delivery services
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Jun 2021 10:22:23 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Poor delivery services  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/CY9uKuQ89fuEdFEEoaWrkg~~/AALN9wA~/RgRindVbPVcDc3BjQgpguNuhvGDf5X6rUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All,<br>
<br>
Well noted and received, we will do the needful to attempt the delivery at the earliest.<br>
<br>
Best regards,<br>
 
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<span class="labelnormal"><span class="labelname_sf">Haneen Habash </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>6/6/2021 2:13 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2653000] - Poor delivery services<br>
 
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<div dir="ltr">Hi team </div>

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<div dir="ltr">Te below order  not delivered yet . please do the needful</div>

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<blockquote class="freshdesk_quote">On Fri, 4 Jun at 8:17 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div><span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2653000" rel="noreferrer">#2653000</a> raised by Βασιλική Γεωργίου ([email-masked]).</span></div>
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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late delivery<br>
Order Date : May 27, 2021<br>
Order ID: 6311946118<br>
Tracking ID: ​SD002124840<br>
Customer contact :  +966533446847<br>
Assistance Required: Need urgent delivery<br>
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Issue Description: The order was shipped on May 27, 2021 but still not delivered to customer.<br>
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Please deliver the order on priority.<br>
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Regards,</span></div>

<div dir="ltr"><span class="separator">Elharith</span></div>

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<span class="separator">On Wed, 2 Jun at 11:58 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span></span>

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<div dir="ltr"><span class="separator"><span class="separator">Hi Dear customer,</span></span></div>
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<div><span class="separator"><span class="separator">Thank you for reaching out to us and giving us the opportunity to serve you.</span></span></div>

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<div><span class="separator"><span class="separator">We sincerely apologize for any inconvenience caused, <br>
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We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</span></span></div>

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<div dir="ltr"><span class="separator"><span class="separator">Please provide us with address information in order to update it (house number - neighborhood - street - city) and serve you to the fullest.</span></span></div>

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<div><span class="separator"><span class="separator">We request you to please allow us some time so we can work on this and do the needful.</span></span></div>

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<div><span class="separator"><span class="separator">We appreciate your patience.</span></span></div>

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<div><span class="separator"><span class="separator">Your Friends,</span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">The Support Team.</span></span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/45RbapAXQJx5TD2fwshoRg~~/AALN9wA~/RgRindVbPlcDc3BjQgpguNuhvGDf5X6rUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2653000