Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 04 Jun 2021 09:54:34 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Dear Centerpoint,<div dir="auto"><br></div>
<div dir="auto">Please check with your courier service who has collectthe parcel how come you guys can put the status as item returned and same day same time ... </div>
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<div dir="auto">This was the vehicle number who collected both the items and said there is no slip .. </div>
<div dir="auto">How come he can return 1 item and other he doesn't? It means your tracking service is worst.  I don't care check and inquire with the service guy and refund my money . </div>
<div dir="auto">If you didn't received then why your system showed that item is returned . </div>
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<div dir="auto">If you want to inquire then inquire your courier service not ME</div>
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<div dir="auto">This was his contact number </div>
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<div dir="auto">0555670583<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 4 Jun 2021, 8:13 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Movikhar,</div>
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<div dir="ltr">Thank you for contacting us.<br><br>We apologize for the inconvenience you have faced.<br><br>We would like to inform you that after checking the order details we can see that the item Mimi Lu Zoey Stroller with Canopy not delivered to our warehouse. we request you to please share with us the tracking number or the return slip which the courier may have handed over to you at the time of collecting the items from you so that we can further investigate this and help you receive your refund asap.</div>
<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team<br><br>Note: Case will automatically close if no response received within 24 hours<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043226762608'>20210428_132031.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043226762610'>Screenshot_20210604-125213_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2494858