Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Jun 2021 07:43:36 +0000

Hi Elharith elsiddig,  
  The following message composed by you on ticket 2573465 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Please take a look at ticket #2573465 raised by Moataz ([email-masked]).    Hi team       With reference to the order number: 7447792629  Customer returned some items in this order and received the refund to her My Credits. The payment mode was Benefit. Customer has been pushed back multiple times and have been advised regarding the same as per the return policy.  Customer is now threatening that she will be raising a formal complaint to Consumer protection if amount does not get refunded to her Benefit account.  Kindly assist to get an approval for this.  Thank you for your help!  Regards,  Elharith