Subject: New Reply Received - need escalation urgent
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sun, 30 May 2021 21:32:46 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  need escalation  urgent  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Hi <br>
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No reply rcvd still regarding my issue <span id="ms-outlook-android-cursor"></span><br>
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Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
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<div>From: Fatema Maimoon &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, May 19, 2021 10:46:45 PM<br>
<b>To:</b> Homecentre &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2418520] - Delivery
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Hi <br>
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Got a call once 2weeks ago saying he wud get back to me in 2 days but  after that still no response from I hope sumone is sorry I g this matter it's like really stressful now
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Thank you <span id="x_ms-outlook-android-cursor"></span><br>
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<div dir="auto" style="direction:ltr; margin:0; padding:0; font-family:sans-serif; font-size:11pt; color:black">
Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Homecentre &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, May 4, 2021 11:26:39 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2418520] - Delivery</font>
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<div style="color:rgb(51,51,51)">Hi Fatema,<br>
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<div style="color:rgb(51,51,51)">Thank you for reaching out to us with your concern.</div>
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<div dir="ltr" style="color:rgb(51,51,51)">We’re on it - and we’ll do our best to sort this out quickly. Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.<br>
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<div style="color:rgb(51,51,51)">Feel free to get in touch if you need further assistance.</div>
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<div style="margin:0in 0in 0.0001pt; color:rgb(24,50,71)"><span style="font-size:10.5pt; color:rgb(51,51,51)">Your friends,</span></div>
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<span style="font-size:10.5pt; color:rgb(51,51,51)">The</span><span> </span><span style="font-size:10.5pt; color:rgb(51,51,51)">S</span><span style="font-size:10.5pt; color:rgb(51,51,51)">upport Team</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2423791