Subject: New Reply Received - ISSUE REGARDING FAILED ONLINE TRANSACTION
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 30 May 2021 11:05:03 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  ISSUE REGARDING FAILED ONLINE TRANSACTION  Ticket comment <div dir="auto">Thank you for your response. </div>
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<div>On Sun, 30 May 2021, 2:02 pm Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> wrote:<br>
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<div dir="ltr">Hi Syed,</div>
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<div dir="ltr">Thank you for your patience.</div>
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<div dir="ltr">We have heard back from the courier partner and they will be arranging the collection with you today. The collection will be done one the below provided details:</div>
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<div dir="ltr">House/Flat No: 307, Building Name/No: 6798 Al Bawani Accommodation, Street Name/No: Aseer, Location: Al Jaradiyah Dist., Landmark: Near Al Jaradiyah Metro Station, Area: Al Jaradiyah, City: Riyadh, Zip Code: 12747. </div>
<div dir="ltr">Contact Number: 0592130415<br>
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<div dir="ltr">Once the courier partner has collected the items and delivered them to us a refund for the same will be processed within 2-3 business days of quality check. Once the refund gets processed you will receive an email notification for the same.</div>
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<div dir="ltr">Please do let us know by replying to this email if the issue still persists and the collection is not done. We will do our best to escalate this to their higher department.</div>
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<div dir="ltr">​We hope this helps and have a great day! Stay Safe!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2178760