Subject: New Reply Received - Fwd: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 May 2021 05:00:42 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Fwd: Your products are on the way  Ticket comment <div dir="auto">Hi<div dir="auto"><br></div>
<div dir="auto">Here are the pictures you requested (7 images attached) . The item is still in its packaging. </div>
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<div dir="auto">Let me know the next steps forward. </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, May 22, 2021, 9:19 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2568083</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2568083<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Elharith elsiddig : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Rasonline,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div>​</div>
<div dir="ltr">We would also request you to provide us some snapshots of the  item you received.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team.<br>
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<div class="attach-error">Attachment(s) that exceed the 20 MB limit have been dropped. Please reach out to the sender.</div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043222874455'>DSC_0103.JPG</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043222874456'>DSC_0104.JPG</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043222874457'>DSC_0102.JPG</a><br />4. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043222874459'>DSC_0101.JPG</a><br />5. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043222874460'>DSC_0099.JPG</a><br />6. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043222874461'>DSC_0100.JPG</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2568083