Subject: Re: Refund approval // 6302521865
From: Elharith Elsiddig <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 22 May 2021 21:55:35 -0700 (MST)

Reminder! 

From: "Elharith Elsiddig" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 21 May, 2021 10:33:18 
Subject: Refund approval // 6302521865 

Hi Team, 

Problem statement: Refund approval 

Child ticket - ​2584464 
Case id -​ 2576222 
Order Number: ​6302521865 
Order Created: ​Apr 28, 2021 
Tracking id - RP0501210002136 

Item: ​162018406 - - Juniors Speedwell Baby Car Seat 

Item cost: SAR311.00 

Return request created: 01/05/2021 
RMA - 1000861441 

Assistance Required: Kindly look into the issue and process the refund for this item. 

Issue description: The customer has reported that she had returned the above item also however the refund for this item has not been processed . 

Case history: The customer has reported this issue on 13/05/2021 and we have raised a child ticket to check it if we have received the item however it has been closed. 

Customer history: The customer had only this order with us. 

Regards, 

Elharith