Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 18 May 2021 14:18:15 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.    Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/Uf0RwPHKfR6nmCqSpgNCIQ~~/AALN9wA~/RgRihQAdPVcDc3BjQgpgnJ3Mo2ANNvqBUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All,<br>
<br>
Unfortunately, we cannot proceed with the delivery as the order has been set to be returned. <br>
<br>
Best regards, <br>
 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>18/5/2021 9:54 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2539036] -<br>
 
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<div dir="ltr">Hi team </div>

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<div dir="ltr">Reminder !!</div>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">في الأحد, 16 مايو في 9:19 AM <span class="separator">, Max &lt;[email-masked]&gt; كتب: </span>

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<div dir="ltr"><span class="separator">Hi team ,</span></div>

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<div dir="ltr"><span class="separator">Reminder</span></div>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">في الثلاثاء, 11 مايو في 8:40 AM <span class="separator">, Max &lt;[email-masked]&gt; كتب: </span></span>

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<div dir="ltr"><span class="separator"><span class="separator">Hi team,</span></span></div>

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<div dir="ltr"><span class="separator"><span class="separator">Order Date : Apr 28, 2021<br>
Order ID: 6302308545<br>
Tracking ID: SD001853395</span></span></div>

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<div dir="ltr"><span class="separator"><span class="separator">Customer address : Al Imam Muslim street-Al Aziziyyah-Medina.</span></span></div>
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<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator">في الأثنين, 10 مايو في 9:22 AM <span class="separator">, Max &lt;[email-masked]&gt; كتب: </span></span></span>

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<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late delivery<br>
Order Date : Apr 28, 2021<br>
Order ID: 6302308545<br>
Tracking ID: SD001853395<br>
Assistance Required: Need urgent delivery<br>
<br>
Issue Description: The order was shipped on  Apr 30, 2021 but still not delivered to customer.<br>
<br>
Please deliver the order on priority.<br>
<br>
Regards,</span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Elharith.</span></span></span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/CIwLc3Uf99wdMMwkcgq6_w~~/AALN9wA~/RgRihQAdPlcDc3BjQgpgnJ3Mo2ANNvqBUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2539036