Subject: New Reply Received - need escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 17 May 2021 12:55:40 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  need escalation  Ticket comment <div id="composeWebView_editable_content" style="text-align: left">
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<br><br>Sent from myMail for iOS<br>
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<br><br>Thursday, May 13, 2021, 11:55 AM +0300 from [email-masked]  &lt;[email-masked]&gt;:<br><div id="composeWebView_previouse_content"><blockquote id="mail-app-auto-quote" style="border-left-width: 1px; border-left-style: solid; border-left-color: rgb(253, 65, 76); margin: 10px 0px 10px 5px; padding: 0px 0px 0px 10px; display: inherit"><div class="js-helper js-readmsg-msg" style="">
	
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			<div id="style_16208961220000004621_BODY" style=""><div class="cl_134319" style=""><div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>
	<div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'><div dir="ltr" style=""><div dir="ltr" style="">
<div dir="rtl" style="margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 100%; text-align: right">مرحبا خالد،</div>
<div dir="rtl" style="margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 100%; text-align: right">
<span lang="ar-SA" style="">شكراً
لك على تواصلك معنا</span>.</div>
<div dir="rtl" style="margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 100%; text-align: right">
<span lang="ar-SA" style="">تقبل
كامل اعتذارنا عن الإزعاج الذي تسببنا
به</span>.</div>
<div dir="rtl" style="margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 100%; text-align: right"><span lang="ar-SA" dir="rtl" style="">ناسف بان المنتج (سرير سفر دافوديل من جونيورز)غير قابل للارجاع لذا لا يمكننا عمل طلب ارجاع له </span></div>
<div dir="rtl" style="margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 100%; text-align: right">
<span lang="ar-SA" style="">لا
تتردد في الاتصال بنا للحصول على مزيد من
المساعدة</span>.</div>
<div dir="rtl" style="margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 100%; text-align: right">
<span lang="ar-SA" style="">أصدقائك،<br style=""></span>خدمة
العملاء</div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043220961409'>image-17-05-21-03-55-3.jpeg</a><br />2. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043220961410'>image-17-05-21-03-55-2.jpeg</a><br />3. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043220961411'>image-17-05-21-03-55-1.jpeg</a><br />4. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043220961412'>image-17-05-21-03-55.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2572759