Subject: New Reply Received - esc la de
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 May 2021 10:52:36 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  esc la de  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/OZc38qTowo9TQvvE4rBMwQ~~/AALN9wA~/RgRig35uPVcDc3BjQgpgnO5KomAYeHW6Uh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All, <br>
<br>
Well noted and received. We will do our best to have this order delivered at the earliest convenience.<br>
<br>
Best regards,<br>
 
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<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>17/5/2021 9:54 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2491768] - esc la de<br>
 
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<div dir="ltr">Hi team,</div>

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<div dir="ltr">The order not delivered yet. Please do the needful.</div>
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<blockquote class="freshdesk_quote">On Thu, 13 May at 1:50 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late Delivery<br>
Order Date : Apr 25, 2021<br>
Order ID: 6301094946<br>
Tracking ID: SD001789353<br>
Assistance Required: Need Urgent Delivery</span></div>

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<span class="separator">Issue Description: The order was shipped from our side on   4/26/21 but till now the order has not delivered to the customer hence the customer already share his location and his contact number is correct, so we request you to arrange a delivery on priority basis.<br>
<br>
Regards,<br>
M.M</span>
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<span class="separator">On Sun, 2 May at 12:26 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span></span>

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<div dir="ltr"><span class="separator"><span class="separator">​Hi Team,<br>
<br>
<span style="font-size:14px">Problem Statement: Late Delivery</span><br>
<span dir="ltr" style="font-size:14px">Order Date : Apr 25, 2021</span><br>
<span dir="ltr" style="font-size:14px">Order ID: 6301094946</span><br>
<span dir="ltr" style="font-size:14px">Tracking ID: SD001789353</span> </span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span dir="ltr" style="font-size:14px">​</span></span></span></div>

<div><span class="separator"><span class="separator"><span dir="ltr" style="font-size:14px">​<span dir="ltr" style="font-size:14px">Order ID: 6301789483</span><br>
<span dir="ltr" style="font-size:14px">Tracking ID: SD001811420</span></span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span dir="ltr" style="font-size:14px">​</span><span style="font-size:14px">Assistance Required: Need Urgent Delivery</span> </span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span dir="ltr" style="font-size:14px">​</span><br>
<span dir="ltr" style="font-size:14px">Issue Description: The order was shipped from our side on <span dir="ltr" style="white-space:pre">  </span>4/26/21 but till now the order has not delivered to the customer hence the customer already share his location and his contact number is correct, so we request you to arrange a delivery on priority basis.</span><br>
<br>
<span style="font-size:14px">Regards,</span><br>
<span dir="ltr" style="font-size:14px">M.M</span> </span></span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/B8eAvQHgbUYXia_4M55oBA~~/AALN9wA~/RgRig35uPlcDc3BjQgpgnO5KomAYeHW6Uh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2491768