Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 May 2021 09:16:32 +0000

Hi Elharith elsiddig,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi, </div>
<div dir="auto"><br></div>
<div dir="auto">He didn’t give me any tracking number or any return slip. </div>
<div dir="auto"><br></div>
<div dir="auto">But he took 4 items from me, including the Steve Madden bag.</div>
<div dir="auto"><br></div>
<div dir="auto">3 items refund I have received. Only Steven Madden bag refund I haven’t got yet. </div>
<div dir="auto"><br></div>
<div dir="auto">Can you please take to the person who took these items from me that day? He can tell you why only 3 items are refunded and not the Steven Madden bag. </div>
<div dir="auto"><br></div>
<div dir="auto">Thanks </div>
<div dir="auto">Ziv </div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, May 2, 2021 at 1:00 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Zivpreet ,</div>
<div dir="ltr">​</div>
<div dir="ltr">
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the delay in processing of your return however, we request you to please share with us the tracking number or the return slip which the courier may have handed over to you at the time of collecting the items from you so that we can further investigate this and help you receive your refund asap.</div>
<div><br></div>
<div>We are looking forward to hear from you soon. Thank you for your help!</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
</div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2453435