Subject: Re: Late refund //6289986659
From: Elharith Elsiddig <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Mon, 19 Apr 2021 03:40:17 -0700 (MST)

any update?? 

From: "Elharith Elsiddig" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 13 April, 2021 12:39:50 
Subject: Late refund //6289986659 

Hi Team, 

Problem Statement: Late refund 

Order Date: Mar 29, 2021 
Order ID: 6289986659 
RMA: N/A 
Tracking ID: N/A 
The returned items : 162868638 - - Elephant Table Lamp - 20x20x46 cms (Q 2) 

Assistance Required: Need urgent Refund 

Issue Description: The customer reported that she returned two items to the store and still now she didn't got the refund. As per hybris there is No return request and the items not appear when we tried to create new RMA. 

Please check and process the refund. 

Thank you for your help 

Regards, 
Elharith.