Subject: Ticket Assigned - Feedback or suggestions
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 09 Apr 2021 02:18:08 +0000

Hi Elharith elsiddig,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Feedback or suggestions This is regarding my order no. 9649184604. 2 items have been cancelled. I was really looking forward to one of the items for my child that has been cancelled.

I would have appreciated a call to inform and possibly of you can instead put another color of what was ordered. Just cancelling does not enhance online shopping experience. While ordering the clothes showed in stock.  

Now for placing another order you will charge me delivery charges which is not appreciated. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2375182