Subject: New Reply Received - RE: We’ve received your return request.
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 07 Jul 2021 10:13:02 +0000

Hi Amr Khalil,  The customer has responded to the ticket.  RE: We’ve received your return request.   Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:14.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I didn’t receive this item when I collected my order</span></div>
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<strong><span style='font-size:10.5pt;font-family:"Helvetica","sans-serif";color:#3D4648'>HOMEBOX</span></strong><b><span style='font-size:10.5pt;font-family:"Helvetica","sans-serif";color:#3D4648'>
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<div class="MsoNormal"><b><span style='font-size:10.5pt;font-family:"Helvetica","sans-serif";color:#3D4648'>Onyx 3-Piece Square Mirror Set - 25x25 cms
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Helvetica","sans-serif";color:#3D4648'>Color: Silver</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Helvetica","sans-serif";color:#3D4648'>Quantity: 1</span></div>
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<div class="MsoNormal" align="right" style="text-align:right"><b><span style="font-size:10.0pt;color:#3D4648">SAR 45
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<font><font color="#727272"><span style="FONT-SIZE: 12pt"><strong>Mohamed Fathy<br></strong><span style="FONT-SIZE: 11pt">Accounting Officer</span><span style="FONT-SIZE: 11pt"><br></span></span></font><font color="#727272">T: 
+966 114000612 Ext:704<br>F: +966 114555179<br style="FONT-FAMILY: Segoe UI">M: +966 599487686<br style="FONT-FAMILY: Segoe UI">Email: [email-masked]<br style="FONT-FAMILY: Segoe UI"></font></font><span style="FONT-SIZE: 9pt"><font color="#727272"><a href="http://www.awpt.com.sa" rel="noreferrer">www.awpt.com.sa</a></font> 
</span><br style="FONT-FAMILY: Segoe UI"><font color="#727272"><font><img style="FONT-FAMILY: Segoe UI" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzNjgyMTYwOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5olgd3lZWSQexYo1PEknoyvQwq3tOInAAGrLr8pyTgA"></font><br> ____________________________________________________________________________________________________________________________________________________________________ 
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Home Box [mailto:[email-masked]]
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<b>Sent:</b> Wednesday, July 7, 2021 1:11 PM<br>
<b>To:</b> Mohamed Fathy<br>
<b>Subject:</b> Re: [#2823531] - RE: We’ve received your return request.</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#333333'>Hi, </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#333333'>Thank you for getting in touch with us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#333333'>As we have checked your order number  6324320680, we found it was picked up and there is a return request, kindly elaborate on your concern, you have not picked
 up the entire order from the store or no one came to collect the return items.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#333333'>Feel free to reach out to us if you need any further assistance.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#333333'>Your friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#333333'>The Support Team</span></div>
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<span style="font-size:1.0pt;font-family:fdtktid;color:white">2823531:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2823531