Subject: Ticket Assigned - Conversation with Sulaiman Intekhab
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 07 Jul 2021 06:52:18 +0000

Hi Amr Khalil,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sulaiman Intekhab Sulaiman Intekhab                    Hi           09:54 AM, 07th Jul                   New                   شكراً لك على تواصلك مع هوم بوكس ، لمساعدتك بشكل أفضل ، يرجى اختيار اللغه المفضله للتحدث:: 1 العربية 2 الإنجليزية           09:54 AM, 07th Jul                   New                   Thank you for contacting Homebox, to help us serve you better, please reply with digit corresponding to your prefered language: 1 for Arabic 2 for English           09:54 AM, 07th Jul                     Sulaiman Intekhab                    2           09:54 AM, 07th Jul                   New                   To help us help you better, please reply with single digit corresponding to your nature of question today 1 - For help placing a new order 2 - Offers and Promotions 3 - To check order or delivery status 4 - For questions about returns or refund 5 - For complaints 6 - Check Store Locations   Please reply with only a single digit corresponding to the option           09:54 AM, 07th Jul                     Sulaiman Intekhab                    5           09:54 AM, 07th Jul                   New                   Please select one of the options from below. 1 for warranty related questions 2 for product quality complaint 3 for other complaints           09:54 AM, 07th Jul                     Sulaiman Intekhab                    2           09:54 AM, 07th Jul                   New                   Please give us your 10 Digit Order number starting wih 6 if you placed your order on our website, or 20 Digit Invoice number if you placed your order in store           09:54 AM, 07th Jul                     Sulaiman Intekhab                     6324285700           09:54 AM, 07th Jul                   New                   Please wait, you will be assisted shortly.           09:54 AM, 07th Jul                   Amr                   We are checking kindly provide us with some time           10:23 AM, 07th Jul                   Amr                   Have you receive your order 6324285700, or not yet?           10:23 AM, 07th Jul                     Sulaiman Intekhab                    Received in defective condition           10:29 AM, 07th Jul                     Sulaiman Intekhab                    I have said the same thing to the delivery guys and they said contact company and didn't support           10:30 AM, 07th Jul                   Amr                   Kindly provide us with photo of the damaged items, by providing us the name of the item           10:30 AM, 07th Jul                     Sulaiman Intekhab                             10:31 AM, 07th Jul                     Sulaiman Intekhab                             10:31 AM, 07th Jul                     Sulaiman Intekhab                             10:31 AM, 07th Jul                     Sulaiman Intekhab                             10:31 AM, 07th Jul                     Sulaiman Intekhab                             10:31 AM, 07th Jul                     Sulaiman Intekhab                             10:31 AM, 07th Jul                     Sulaiman Intekhab                             10:31 AM, 07th Jul                     Sulaiman Intekhab                             10:31 AM, 07th Jul                     Sulaiman Intekhab                             10:31 AM, 07th Jul                     Sulaiman Intekhab                             10:31 AM, 07th Jul                     Sulaiman Intekhab                             10:31 AM, 07th Jul                     Sulaiman Intekhab                             10:31 AM, 07th Jul                     Sulaiman Intekhab                             10:31 AM, 07th Jul                   Amr                   What is the issue, kindly elaborate on your concern, so we could do the needful and assist you further           10:39 AM, 07th Jul                   Amr                   As there is no response I will be stepping away from this chat. If there is anything I can assist you with,feel free to get in touch by replying to this message at any time.  Thank you.            10:51 AM, 07th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2823717