Subject: Ticket Assigned - RE: We’ve received your return request.
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 07 Jul 2021 06:21:01 +0000

Hi Amr Khalil,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: We’ve received your return request.  I didn’t receive this item in my order.

Mohamed Fathy
Accounting Officer
T: +966 114000612 Ext:704
F: +966 114555179
M: +966 599487686
Email: [email-masked]
www.awpt.com.sa<http://www.awpt.com.sa>
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From: support=[email-masked] [mailto:support=[email-masked]] On Behalf Of Home Box
Sent: Tuesday, July 6, 2021 8:14 PM
To: Mohamed Fathy
Subject: We’ve received your return request.

Here’s what you need to do next.

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We’ve received your return request.

Hi Mohamed fathy, thank you for getting in touch with us. Here’s how your return 1001137800 for order 6324320680 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://184d486b58226e90181e-1030a7e145f7b71939e12a1066ee4233.lmsin.net/163025243-163025243-HMBX07052021_01-150.jpg]

HOMEBOX

Onyx 3-Piece Square Mirror Set - 25x25 cms

Color: Silver

Quantity: 1

SAR 45

Total

SAR 45

[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]

1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]

2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]

3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

 *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
 *   Refunds to your Credit Card or Debit Card may take 7-14 business days to process.
 *   Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.

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