Subject: New Reply Received - Returns
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 01 Jul 2021 09:09:26 +0000

Hi Amr Khalil,  The customer has responded to the ticket.  Returns  Ticket comment <div><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 1 Jul 2021 at 5:40 AM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>مرحبا ،</div>
<br style='color:rgb(0,0,0);font-family:"times new roman","new york",times,serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'><div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>شكرا لتواصلك معنا.</div>
<br style='color:rgb(0,0,0);font-family:"times new roman","new york",times,serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'><div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>تقبل كامل اعتذارنا على الازعاج الذي تسببنا به.</div>
<br style='color:rgb(0,0,0);font-family:"times new roman","new york",times,serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'><div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>يرجى تزويدنا بصورة المنتج المتضرر واسم المنتج و رقم الطلب حتى يتم خدمتك على اكمل وجه.</div>
<br style='color:rgb(0,0,0);font-family:"times new roman","new york",times,serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'><div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.</div>
<br style='color:rgb(0,0,0);font-family:"times new roman","new york",times,serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'><div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>اصدقائك</div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>فريق الدعم.</span><span dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​</span><br>
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<div dir="auto"><br></div>
<div dir="auto">المنتج ما زال بالكرتون من لحظة وصوله لأن المندوب افادنا انه مكسور ويحتاج تبديل خلال يومين وترك المنتج عندي وطلع بعد ما اخذ صورة من الطلب في التطبيق  </div>
<div dir="auto">رقم الطلب : 6322133370</div>
<div dir="auto">اسم المنتج : وحدة تلفاز لأجهزة حتى ٦٥ بوصة من جيري </div>
<div dir="auto">
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzNTEzNzcwMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._vi8PCZa8BUwM3kdyDtfo0-k27MLBOC-W5SqPqrZ6zU" style="max-width: 100%"></div>
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</div>-- <br><div dir="ltr" class="gmail_signature">Eman Humidi</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2795336