Subject: New Reply Received - Product information
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 28 Jun 2021 08:06:09 +0000

Hi Amr Khalil,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">Dear sir,<div dir="auto"><br></div>
<div dir="auto">Items delivered  we opened but it seems it is not easy for us to assemble. Even we tried by seeing the picture. No way to fix easily.</div>
<div dir="auto"><br></div>
<div dir="auto">Send the technician</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 28 Jun 2021, 10:44 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi,<br><br>Thank you for getting in touch with us. We would like to apologise for the inconvenience caused,<br><br>You have said that the item was delivered but not assembled right, if so, kindly provide a photo of the unassembled item so we can assist you further.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
</div></div>
<div dir="ltr"><div><br></div></div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2778698