Subject: Ticket Assigned - Re: We’ve received your return request.
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 21 Jun 2021 05:58:14 +0000

Hi Amr Khalil,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  
Dear Team, 

It’s been more then a week since last update.
Please, advise when someone will pick up the return.

Thank you. 
Kind regards,
Yunna. 

Отправлено из мобильной Почты Mail.ru

суббота, 12 июня 2021 г., 21:34 +0300 от Home Box  <[email-masked]>:
>Here’s what you need to do next.
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>Living Dining Bedroom Kids Bathroom Kitchen Furniture Home Dècor
>We’ve received your return request.
>Hi Yunna Albegova, thank you for getting in touch with us. Here’s how your return  1001043016 for order  6315920484 will work. Our delivery partner will pick up your return in around 2-5 business days.
>Order Details 
>Item
>Description
>Total Price
>HOMEBOX
>Hamilton Super King Size 3-Piece Duvet Cover Set - 220x240 cms 
>Color: White
>Quantity: 1 SAR 189
>															
> 
>Total SAR 189
>1. Box up your return
>Please include the invoice, price tags and any warranty information.
>2. Hand over your return
>Our delivery partner will pick it up from your doorstep. 
>3. Receive your refund
>This will be issued after we receive your products in our warehouse and conduct a quality check. 
>Here's how your refund works:
>*  If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
>*  Refunds to your Credit Card or Debit Card may take 7-14 business days to process.
>*  Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.
>
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2743543