Subject: New Reply Received - Landmark Group
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 21 Jun 2021 05:21:58 +0000

Hi Amr Khalil,  The customer has responded to the ticket.  Landmark Group  Ticket comment <div dir="auto">Hi dear my order is steel not coming</div>
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<div>On Mon, 21 Jun 2021, 8:19 am Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2732486</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Amr Khalil : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">Hi,<br><br>Thank you for contacting us.<br><br>Please accept our apologies for the inconvenience caused.<br><br>We have been notified by the shipping partner that an attempt has been made to deliver to your order but no response has been received from your side.<br><br>Kindly provide us with your complete address information in order to update it (house number - neighborhood - street - city) and serve you to the fullest.<br><br>Please also provide us with an alternative number so that we can update your data with the delivery team.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>your friends,<br>Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2732486