Subject: New Reply Received - Returns
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 17 Jun 2021 05:33:38 +0000

Hi Amr Khalil,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">her is he receipt so that you know details of the items<br><br><div>Dr Iman Elzahaby MD<br>Consultant of Obstetrics and Gynecology<br>Faculty of Medicine, Cairo University</div>
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<div>On Thu, 17 Jun 2021, 8:30 am Iman elzahaby, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">i have handed he return items to aramex team, <div dir="auto">3seaters sofa cover quantity 3 color blue</div>
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<span style="font-family:sans-serif">3seaters sofa cover quantity  2 color green</span><br>
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<div dir="auto"><font>1seater sofa cover quantity 2 color green</font></div>
<div dir="auto"><font>1seater sofa cover quantity 2 color blue</font></div>
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<div dir="auto"><font>I was not given any slip photo from the aramex team</font></div>
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<font>I am afraid they mixed return from other order they took at same time under no 6313420920<br></font><br><div dir="auto">Dr Iman Elzahaby MD<br>Consultant of Obstetrics and Gynecology<br>Faculty of Medicine, Cairo University</div>
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<div dir="ltr" class="gmail_attr">On Thu, 17 Jun 2021, 7:36 am Landmark Group, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi  Mostafa,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We would like to have more clear information, you handed over the items to the same team who delivered the order, is it the shipa delivery team or Aramex delivery team. In the other hand, what are the item's names and quantities returned, and do you have a slip photo of returned items from the team.<br><br>Your Friends,<br>The Support Team<br><br><br><br>
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Attachments :
1. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043230687391'>88887001671020210601_6313797286_1622522864146.PDF</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2724413