Subject: Email was not delivered to [email-masked]
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 16 Jun 2021 11:13:10 +0000

Hi Amr Khalil,  
  The following message composed by you on ticket 2504163 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Order No: 6480732270 AWB No:  WWD RMA No: 24586001 Item ID: 161652463  CRM No: 2891105  The Cx said he returned the item on 20/7/2020, but he did not get the refund, kindly check and assist to process the refund.   Thanks & regards The support Team  Please take a look at ticket #2504163 raised by Marwa ([email-masked]).